Your Privacy Matters

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, use our services, or interact with our luxury resale platform.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information when you:

• Create an account
• Submit a luxury item for sale
• Purchase products
• Contact customer support
• Subscribe to newsletters
• Interact with our website

Information we may collect includes:

• Full name
• Email address
• Phone number
• Billing and shipping information
• Payment details
• Account activity
• Device and browser information

We only collect information necessary to provide and improve our services.

How We Use Your Information

Your information may be used to:

• Process transactions
• Authenticate luxury products
• Manage your account
• Provide customer support
• Improve website functionality
• Send order updates and notifications
• Prevent fraud and unauthorized activity
• Personalize your shopping experience

We may also use aggregated, non-personal data to analyze platform performance and customer trends.

Payment Security

We prioritize secure payment processing and work with trusted third-party payment providers.

Sensitive payment information is processed through secure encryption systems designed to protect:

• Payment transactions
• Billing details
• Financial information

We do not store full payment card information directly on our servers unless required for authorized processing purposes.

Authentication & Fraud Prevention

To maintain a trusted luxury marketplace, we may use collected information to:

• Verify account activity
• Confirm product ownership
• Prevent fraudulent transactions
• Support authentication procedures
• Monitor suspicious activity

These measures help protect both buyers and sellers across our platform.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze traffic and engagement
• Personalize content and recommendations

Users may disable cookies through browser settings; however, some website features may function differently as a result.

Sharing of Information

We do not sell personal information to third parties.

Information may only be shared when necessary with:

• Payment processors
• Shipping providers
• Authentication partners
• Fraud prevention services
• Legal authorities when required by law

All third-party partners are expected to maintain appropriate privacy and security standards.

Data Protection & Security

We implement reasonable technical and organizational measures to protect personal information against:

• Unauthorized access
• Data misuse
• Loss or theft
• Alteration or disclosure

While we strive to maintain strong security practices, no online system can guarantee complete security.

Your Rights & Choices

Depending on your location and applicable laws, you may have rights to:

• Access your personal information
• Update or correct your data
• Request deletion of your information
• Manage communication preferences
• Withdraw consent where applicable

You may contact us at any time regarding your privacy-related requests.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party services they visit.

Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Complete transactions
• Comply with legal obligations
• Resolve disputes
• Enforce platform policies

Retention periods may vary depending on the nature of the information and applicable regulations.

Children’s Privacy

Our services are not intended for children under the applicable minimum legal age in their region. We do not knowingly collect personal information from children without appropriate legal consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Legal requirements
• Security improvements
• Service updates
• Operational changes

Updated versions will become effective immediately upon publication on this website.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact our support team.

We are committed to maintaining a secure, transparent, and trusted luxury shopping experience for all users.