Policy

1. UPDATING THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time, in which case we will update the “Last Revised” date at the top of this Privacy Policy. If we make changes, such changes will be posted on this page. Please check back frequently to see any updates or changes to this Privacy Policy.

In addition, we will comply with all requirements under applicable law, which may include providing notice to you or obtaining your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on the Services, or by other means, consistent with applicable law.

However, it is your sole responsibility to review the Privacy Policy from time to time to view any such changes. The updated Privacy Policy will be effective as of the time of posting, or such later date as may be specified in the updated Privacy Policy or as required under applicable law.


IF YOU DO NOT AGREE TO THE UPDATED PRIVACY POLICY, PLEASE DO NOT CONTINUE TO ACCESS OR USE THE SERVICES.

2. COMPANY’S COLLECTION AND USE OF INFORMATION

A. Information you give to us or we infer


In order to provide you with particular services, we may ask you to provide us with certain details or information about you and we may also infer information about you, including in the context of you being a customer in one of our stores.

  • Basic contact details, including your name, e-mail address, mailing address, and phone number.
  • Account information, including username, password, other access details, and account preferences.
  • Payment information, including credit or debit card information and billing address.
  • Delivery account information, such as your FedEx account number.
  • Any other information you choose to include in communications with us.
  • Additional information collected or inferred through your visit to our stores, including gender, birthday, age, family members, friendships, fitting details, social media handles, and similar details.


Some features on the Services may require you to enter certain information in order to submit a form. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

B. Technical information we collect about you and your interaction with the Services


When you use our Services, we may automatically collect certain information about your interaction with the Services (“Usage Data”).

  • Unique device identifier
  • Device type and brand
  • Mobile network information
  • IP address
  • Browser type
  • Date and time stamps
  • Operating system
  • Log data
  • Precise location
  • Other usage data and interaction data


We use the information we collect automatically to tailor features and content to you, provide promotions, run analytics, and improve security and fraud prevention.

C. Our Legal Bases for Processing Information About You


We process information about you in order to perform our contract with you, such as to:

  • Provide products, services, content, and functionality
  • Communicate about purchases or customer service inquiries
  • Process and fulfill orders
  • Process payments
  • Register and maintain your account
  • Provide customer support


We obtain your consent to process information about you for the following reasons:

  • Sign you up for newsletters or alerts
  • Verify registered customers
  • Personalize services
  • Send marketing communications if you opt in


In order to maintain our business relationship, we may use information about you to:

  • Send security or administrative announcements
  • Personalize our Services
  • Conduct analytics and troubleshooting
  • Maintain safety and security
  • Build and maintain our community
  • Comply with legal obligations

3. HOW THE COMPANY SHARES INFORMATION ABOUT YOU


In certain circumstances, the Company may share information about you with third parties in compliance with applicable laws.

  • With service providers for business purposes
  • With partner businesses or organizations
  • For legal reasons and to protect our Services
  • With affiliates
  • In connection with mergers or business transactions
  • To enforce applicable terms of service
  • To ensure safety and security
  • When you request us to share information

4. HOW LONG DO WE STORE INFORMATION ABOUT YOU?

We may keep your personal information for as long as necessary to provide products, services, warranties, customer support, and comply with legal obligations.

Cookies managed by us may be stored for up to 12 months.

5. WHERE DO WE STORE INFORMATION ABOUT YOU?

We are headquartered in the United States of America, and information about you may be transferred to and processed in the United States or other countries where our service providers operate.

6. COOKIES AND OTHER TRACKING TECHNOLOGIES

Do Not Track Signals

Our website is not designed to respond to “Do Not Track” browser signals.

Cookies and Other Tracking Technologies

We use cookies and similar technologies to improve functionality, analytics, personalization, and marketing.

Google Analytics

We use Google Analytics to understand how users engage with the Services.

7. SOCIAL FEATURES

Certain features of the Services may permit interactions with third party platforms such as Facebook and Twitter.

8. THIRD PARTY WEBSITES AND LINKS

Our Services may contain links to third-party websites or platforms. We are not responsible for their content or privacy practices.

9. CHILDREN’S PRIVACY

We do not knowingly collect information from children under 13 years of age.

10. DATA SECURITY

Although we take reasonable precautions to protect information about you, no method of electronic transmission or storage is completely secure.

11. CALIFORNIA

This section applies to California residents under the California Consumer Privacy Act (CCPA).

A. Disclosure of Collected Categories of Personal Information

Category Examples Collected? Disclosed?
Identifiers Name, address, e-mail, IP address Yes Yes
Commercial Information Purchase history Yes Yes
Geolocation Data Physical location Yes Yes

B. California Privacy Rights

  • Right to Know
  • Right to Delete
  • Right Not to be Discriminated Against
  • Rights Relating to Direct Marketing

12. EUROPEAN ECONOMIC AREA

A. Privacy Rights

  • Access
  • Portability
  • Correction
  • Erasure
  • Restriction of Processing
  • Objection
  • Withdrawal of Consent

B. Complaints

If you are located in the EEA and believe your data protection rights have been violated, you may contact your local supervisory authority.